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Hey fellow Turo hosts, I just got an email saying Lula Insurance might stop our off-rental protection by May 19th, and Turo is pushing another company, Tint. It feels like we’re being left in the dust, and I’m worried about keeping my car insured when it’s not rented out. Has anyone else gotten this news, and what are your plans? I’m looking for real experiences and what you all are thinking about doing next because this whole situation is making me nervous.
A host I know in Texas shared that they found a State Farm agent who quoted them $120 per month per vehicle for full coverage with a $1,000 deductible specifically for Turo P2P rentals. This sounds like a much better option for me if it’s available in more areas, since it covers both on- and off-rental times, unlike Lula’s off-rental-only coverage.
I also saw someone mention they were paying $99 per car with Lula, but when they got quotes from ABI, it was way more expensive for them. Plus, ABI wanted them to remove their existing trackers and install their own, which could add a whole other layer of hassle and cost. I can totally relate to that feeling of dealing with not just the higher price but also the extra work involved.
Another post I came across really hit home: one host had three cars with claims in December, including a stolen car, a totaled car, and one for repairs. After five months, they still hadn’t seen a payout, and now Lula’s shutting down. For anyone with multiple claims, this could be a total nightmare, and it’s definitely something I’ve been trying to avoid.
I read about a host who had their car totaled with Lula and didn’t receive the payout for six months back in 2022. Even when they did get paid, the process was incredibly slow. If I were in that position, I’d definitely be frustrated, and it’s been eye-opening to hear how sluggish the claims process can be.
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