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I had a claim for an impacted hairball on my cat that cost almost $4,000, and Lemonade reimbursed me 90% within about two days after I submitted a picture of the vet bill. This fast reimbursement for a significant unexpected cost was a huge relief.
When my 3-year-old Bloodhound Shepherd became seriously ill due to a misdiagnosis that cost $17,000, Lemonade reimbursed us 90% and even processed the final reimbursement on the same day my dog passed away. Their compassion and quick payment during such a difficult time were truly remarkable.
After my dog’s tumor removal cost around $650, Lemonade reimbursed me according to my plan. My monthly premium started at about $32 and has gradually increased to around $50 as my dog turned 10 years old. This gradual increase seems reasonable considering my dog’s age.
I signed up with Lemonade and was initially impressed with their app and the easy sign-up process where I just had to upload vet information. I even received personal emails from claim advocates after submitting each of my claims, which made me feel like they offered a personal touch despite being tech-driven.
When my dog had a blockage surgery, Lemonade initially denied the claim because he had diarrhea as a kitten. It took a lot of fighting on my part to get them to reconsider, which highlights that while they might seem appealing, be prepared for potential pushback on claims.
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