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I tested out their quote process, and the lowest deductible I could initially get was $1000, which I couldn’t adjust. I had to contact their chat support, and they said I could adjust it after paying, but I found it weird that I couldn’t get a full quote with my preferred deductible without paying first. This lack of transparency made me uncomfortable, and I ended up canceling my plan immediately.
When a tornado hit my apartment complex back in 2020, I had Lemonade, and they were very easy to deal with. While I didn’t provide specific numbers, the process was smooth and they helped me after a significant event. This made me feel like they were there when it really mattered.
I used Lemonade for a few years during college, and it was awesome and easy. When I had to file a claim for a damaged phone, the whole process was straightforward through their app. I just uploaded pictures and a video explaining what happened, and I never had to call anyone. They actually covered the damages, and my premium didn’t go up afterwards.
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